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TERMS OF SERVICE
© 2024 Genie Payments
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Welcome to Genie Payments! We appreciate your trust in us.
Before you proceed with our services, please carefully read and understand the following terms and conditions.
**1. Nature of Our Relationship**
Genie Payments operating as a reseller of other payment processors, and we want to make it explicitly clear that we do not own the rights, intellectual property, or any other proprietary aspects of these service providers. We are an authorized reseller, enabling us to offer their services to you, the merchant.
**2. Service Fees and Charges**
The payment processors have their own fee structures, software fees, and associated costs. Please understand that not everything related to these fees and charges is within our control. We act as intermediaries to provide access to their services, but we do not govern their pricing policies. Additionally, our equipment is free, but other monthly fees are applicable, such as, but not limited to:
**3. Equipment**
One aspect we can guarantee is that you, the merchant, will never incur equipment rental fees or be required to purchase equipment directly from Genie Payments. We ensure that you have access to the necessary equipment to use the services provided by partners.
**4. Service Quality**
Genie Payments is committed to providing you with excellent customer service and support. While we strive to ensure the best possible experience for our merchants.
**5. Compliance**
By using Genie Payments, you agree to comply with all relevant laws, regulations, and the terms and conditions set forth by Processing partners, Visa, Mastercard, Amex, Discover and all other Networks. Failure to do so may result in the suspension or termination of our services.
**6. Privacy and Data Security**
We take your privacy seriously. Please review our Privacy Policy to understand how we handle your personal and financial information.
**7. Changes to Terms of Service**
Genie Payments reserves the right to update or modify these terms and conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website.
**8. Contact Information**
If you have any questions, concerns, or need assistance, please don't hesitate to contact us. info@geniepayments.com
**9. Conclusion**
At Genie Payments, our primary goal is to simplify the process of accessing the valuable services offered by our processing partners. While we are here to assist you every step of the way, it's essential to recognize the roles and responsibilities of all parties involved.
By using our services, you acknowledge and agree with the terms and conditions outlined in this document. If you do not agree with any part of these terms, please refrain from using Genie Payments.
Thank you for choosing Genie Payments, and we look forward to assisting you in your business endeavors.
Sincerely,
Genie Payments
info@genie-payments.com
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